You work as a Network Administrator for Tech Perfect Inc. The company has a TCP/IP-based
network. You install a sound driver on a computer running Windows XP Professional. After
installation, you reboot the computer and logged in. You find that the speakers attached to the
computer are not working anymore. You re-install the original driver, but it does not work. Which of
the following steps will you take to resolve the issue?
A.
Restart the computer with Last Known Good Configuration.
B.
Use System Restore.
C.
Use Disk Management on the computer.
D.
Restore Windows XP Professional using an Automated System Recovery (ASR) backup.
Explanation:
The System Restore is a part of System Recovery Options in Windows. It is used to restore a
computer to its previous state without losing any personal data files. System Restore automatically
creates restore points while monitoring changes made to the computer and application files. These
restore points are used to revert the system to its previous state. Restore points are created daily
and at the time of major system events such as installation of an application or driver. Restore points
can also be created and named manually at any time.
Answer A is incorrect. The Last Known Good
Configuration feature provides a copy of the system state that was in effect the last time a user
successfully logged on. This configuration is stored in the HKLM/System/Current/ControlSet registry
key. Last Known Good Configuration is the quickest way to resolve issues caused by faulty drivers.
This option will not resolve the issue as you have already restarted the computer and logged in.
Answer C is incorrect. Disk Management is a graphical tool used to analyze the situation of local
volumes. It is used for managing disks and volumes.
Answer D is incorrect. Automated System
Recovery (ASR) is an advanced option of Backup Tool. ASR is used when other recovery methods fail.
It restores the last system backup taken through the ASR backup utility. You will lose all
configurations since the last ASR backup.