A customer calls an IT consultant to explain an issue they are having with their Windows 7
Professional PC. Windows Update attempts to install patches upon each startup but fails on the
same single update. The customer has attempted to re-run Windows Update from Control Panel but
the issue remains. Which of the following courses of action would BEST resolve the problem?
A.
Running a full DEFRAG on the system
B.
Clearing the AppData temp folder entirely
C.
Clearing the Windows Update download cache entirely
D.
Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the
Microsoft website