You are responsible for technical support at a company. An employee complains that they cannot
open a particular file. When you see the file in Windows Explorer you note that it is in green. What is
causing their problem?
A.
The file has been corrupted.
B.
The file was encrypted by another user.
C.
The file is from an earlier version of Windows.
D.
The file was created by another user.
Explanation:
Encrypted files show up in green text and can only be opened by the person who encrypted them (or
an administrator with the encryption
key).
Answer D is incorrect. Another user creating a file would not make it unopenable nor would it make
it appear in green.
Answer A is incorrect. Corrupted files do not appear in green text.
Answer C is incorrect. You can open files created in other versions of Windows.