What should you do now?

Your office uses Windows Vista. This morning, a patch was applied automatically. Suddenly, the
users who have scanners attached to their computers complain that they cannot access the
scanners. When you check their Device Manager, you notice there is no exclamation point next to
the scanner. What should you do now?

Your office uses Windows Vista. This morning, a patch was applied automatically. Suddenly, the
users who have scanners attached to their computers complain that they cannot access the
scanners. When you check their Device Manager, you notice there is no exclamation point next to
the scanner. What should you do now?

A.
Roll back the patch.

B.
Manually uninstall and reinstall the device driver.

C.
Find a Vista compatible scanner.

D.
Reinstall Vista.



Leave a Reply 0

Your email address will not be published. Required fields are marked *