Which of the following would be the recommended escalation procedure?

Joe, a help desk technician, is receiving multiple calls that WiFi is not working in a new area of the
building. Joe determines that the coverage should be adequate. Which of the following would be
the recommended escalation procedure?

Joe, a help desk technician, is receiving multiple calls that WiFi is not working in a new area of the
building. Joe determines that the coverage should be adequate. Which of the following would be
the recommended escalation procedure?

A.
Log analysis

B.
Spectrum analysis

C.
Protocol analyzer

D.
Penetration testing

Explanation:



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