A technician is troubleshooting network connectivity on a laptop. The user reports that a new
network interface card (NIC) was recently installed. The technician thinks the NIC has not been
properly configured to access the network. Which of the following network troubleshooting steps
should the technician do NEXT?
A.
Implement the solution.
B.
Escalate the problem to another technician.
C.
Test the theory to determine cause.
D.
Establish a plan of action to resolve the problem.