Several users from the finance department report that they are able to access the Internet, but
unable to connect to their financial applications. The network technician is unable to ping the
finance server. The technician decides to check the switch and determines that Internet access is
working. Which of the following is a possible cause of the access issues?
A.
Faulty cable
B.
Remote management disabled
C.
Improper VLAN assignment
D.
Mismatched duplex
Explanation:
Finance Server is placed in same VLAN which is assigned to finance users if they are able to
access internet that’s means connectivity to switch is good, so we have to check the VLAN
assigned to users.
Answer : C
Vlans are used to segment a network. If the users are in the wrong vlan, they won’t be able to access the finance sever which is in a different Vlan. The tech confirms that internet is working above all.
Even if the Finance server was assigned to the wrong VLAN, the technician should be able to ping it. The ping request would be sent to the router and then the router would redirect the ping to the proper VLAN. We can derive that there is a router as internet connectivity is only possible with a router.
@Donald
Maybe the improper VLAN assignment is on the trunk between the switch and the router, or the interface to the server is is not in access for the correct VLAN. So NO, you can’t ping the server if the VLAN assignment is improper configured