A technician is at a clients site to resolve a wireless network connectivity issue. The
technician has
found out that the issue is only happening in the marketing department. Which of the
following is
the NEXT step the technician should take?
A.
Create an action plan and identify the potential effect.
B.
Establish the most probable cause.
C.
Identify the affected areas of the network.
D.
Determine if anything has changed.