When a client calls and describes a problem with a computer not being able to reach the Internet,
in which of the following places of the OSI model would a technician begin troubleshooting?
A.
Transport layer
B.
Physical layer
C.
Network layer
D.
Session layer
Explanation:
I know that physical layer is what the test wants but how many stories are there out there where the user lost their IE shorcut and assumed the internet was broken?
“Help, I deleted the internet!”