A customer calls and says the printer wil not turn on. While talking with the customer on the phone
a technician determines that the machines power switch is turned on but no lights are on. Which of
the following should the technician have the customer check next?
A.
Have the customer check the voltage on the power supply.
B.
Have the customer check the fuses on the machine.
C.
Have the customer check that the power cord is plugged in.
D.
Have the customer check that all the printer doors are closed.