A technician is working on a multi-function device at a repair facility and identifies a failed part that
needs to be replaced. The part is not in stock and will take three days for delivery. Which of the
following is the BEST way for the technician to handle this situation?
A.
Bring the device back to the client once it has been fixed and tested to be working properly.
B.
Inform the client when the machine has been fixed, and inform them when you will be bringing it
back to their location.
C.
Call the client once the part has arrived and has been inspected and found to be in good
working order.
D.
Let the client know what was wrong with the device and how long it is expected for the part to
arrive and keep them informed.