Which of the following should be done?

While onsite a technician discovers the customer is in the process of evaluating a printer from a
competitor. Which of the following should be done?

While onsite a technician discovers the customer is in the process of evaluating a printer from a
competitor. Which of the following should be done?

A.
Cal the customers manager and advise them of the situation.

B.
Ask the customer if a sales representative may call them.

C.
Refuse to do anything and call the service manager.

D.
Tell the customer that the new printer is of poor quality.



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