Which of the following is the FIRST step a technician should take to isolate the cause?

A customer complains that the fax device is transmitting pages with a line down them. Which of
the following is the FIRST step a technician should take to isolate the cause?

A customer complains that the fax device is transmitting pages with a line down them. Which of
the following is the FIRST step a technician should take to isolate the cause?

A.
Check for noise on the phone line.

B.
Make a local copy.

C.
Produce an internal test page.

D.
Update the machine firmware.



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