Which of the following should a technician address to resolve this issue?

In a multifunction device, when either scanning a document to a software application or sending a
fax to another location, the resulting document exhibits a black line in the scanning lead edge to
trail edge direction. Which of the following should a technician address to resolve this issue?

In a multifunction device, when either scanning a document to a software application or sending a
fax to another location, the resulting document exhibits a black line in the scanning lead edge to
trail edge direction. Which of the following should a technician address to resolve this issue?

A.
Replace the photoconductor on the other device.

B.
Reload the scanning application software.

C.
Clean the scanning exposure optics.

D.
Replace the photoconductor on their multifunction device.



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