Which of the following should the customer have done?

A customer was experiencing printing issues while printing to their MFD and determined it was
related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon
from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing
issues. Which of the following should the customer have done?

A customer was experiencing printing issues while printing to their MFD and determined it was
related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon
from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing
issues. Which of the following should the customer have done?

A.
Use the manufacturers uninstall procedure before reinstalling.

B.
Reboot the PC after deleting the MFD driver icon.

C.
Reboot the MFD after deleting the MFD driver icon.

D.
Install the latest driver over the original drive without uninstalling.



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