Which of the following is the solution?

A customer reports that they are getting a line down the middle of their documents from a MFP
device. After testing it is discovered that the line only happens when scanning. Which of the

following is the solution?

A customer reports that they are getting a line down the middle of their documents from a MFP
device. After testing it is discovered that the line only happens when scanning. Which of the

following is the solution?

A.
Clean the slit glass

B.
Replace the photoconductor

C.
Reload the scan drivers

D.
Replace toner cartridges



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