After repairing media tray one and three on a printer, there are stil some multi-feeding issues from
tray two. The technician does not have the appropriate parts to complete this repair. Which of the
following is the BEST way to communicate this to the client?
A.
Media trays one and three are working now. Media tray two jams intermittently. The parts have
been ordered and will be installed tomorrow.
B.
Media tray one and three and up and running. Media tray two works some of the time. Please
use only tray one and three.
C.
Media trays one and three are working now; however, tray two jammed several times. It cannot
be fixed now because parts are not available. Please use the other two trays and place another
service call for the other tray.
D.
Everything is replaced and working fine now. If anything else is required, please call.