Which of the following could be the FIRST step to isolate the source of the problem?

A user is unable to print to a network printer from their workstation. The technician can
successfully PING the IP address of the printer. Which of the following could be the FIRST step to
isolate the source of the problem?

A user is unable to print to a network printer from their workstation. The technician can
successfully PING the IP address of the printer. Which of the following could be the FIRST step to
isolate the source of the problem?

A.
Reset the NIC on the printer to default values.

B.
Try printing from another workstation.

C.
Replace the network cable on the PC.

D.
Use the IPCONFIG command to see the IP address of the DNS server.



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