A customer states that when printing black text documents from a word processing application on
their color laser printer, it seems to print slower than the printer specification for monochrome
printing and it also is decreasing the life counters on all their toner cartridges. Which of the
following should the technician tell the customer to do to fix the problem?
A.
Create a new document.
B.
Verify their printer driver settings.
C.
Reinstall the printer driver.
D.
Reinstall their application.