Which of the following is the cause of this issue?

A customer states that when they try to scan a particular type of invoice on their color laser MFD
flatbed scanner, it always comes out with a complete yellow background. Any other text or image
document is ok. Which of the following is the cause of this issue?

A customer states that when they try to scan a particular type of invoice on their color laser MFD
flatbed scanner, it always comes out with a complete yellow background. Any other text or image
document is ok. Which of the following is the cause of this issue?

A.
The document is too small to scan.

B.
The flatbed scanner is defective.

C.
The scanner resolution is set too high.

D.
The document is detected as currency.



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