A customer calls for technical support and complains that their color laser MFD always puts a line
on the page. Which of the following should a technician ask the customer? (Select TWO).
A.
Is your machine indicating a low toner message?
B.
What mode of operation is being used at the time it occurs?
C.
How much paper is left in the tray?
D.
When was the last time you cleaned the photoconductor?
E.
What color is the line?