A customer just bought a new PC with the latest operating system. They disconnected their
currently functional three year old MFD from their old PC and connected/installed it on the new PC
using the original set of drivers. They can print fine but have lost scanning ability. Which of the
following is the cause of this issue?
A.
The scanner driver is not supported by the new operating system.
B.
The new operating system is improperly installed.
C.
The scanner driver is corrupted.
D.
The scanner is defective and needs new firmware.