How can the technician begin to resolve the issue?

The customer reports that their MFP jams from one paper source, but works properly from the
others. How can the technician begin to resolve the issue?

The customer reports that their MFP jams from one paper source, but works properly from the
others. How can the technician begin to resolve the issue?

A.
Replace the failed tray with a new one.

B.
Replace the paper feed rollers.

C.
Limit the customer to use only the working paper sources.

D.
Review the error logs for what types of errors the device has had.



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