A technician has been called to a device giving poor copy quality issues. The technician tests the
machine but is unable to recreate the issue. Which of the following should the technician do next?
A.
Replace all the consumables and see if the issue occurs again.
B.
Replace the photoconductor as this part often causes poor quality copies.
C.
Speak with the customer to see if the issue was caused by a specific original.
D.
Call technical support for further advice or suggestions.