To which of the following support personnel would small, simple operating system issues typically be referred to?
A.
Network administrators
B.
Computer technicians.
C.
IT administrator
D.
IT Help Desk personnel.
Explanation:
Small, simple operating system issues are usually passed to the IT Help Desk personnel.
Incorrect
Answers:
A: Network configuration issues are referred to network administrators.
B: Server hardware failures would usually be passed to computer technicians.
C: Network and computer operation issues are typically referred to IT administrators.
References:
Charles J. Brooks, Server+ Certification Exam Cram 2 (Exam SK0-002), QUE Publishing, Indianapolis, 2006, pp. 487-488.