A trainer is teaching a course in which it appears that the learners differ greatly in what they
expect from the course. Which of the following actions should the trainer take to ensure that
instruction is effective for this class?
A.
Deliver course material exactly as the trainer’s manual specifies.
B.
Poll the learners regarding what should be included and eliminated.
C.
Have the learners with the highest expectations about the course modify their expectations to fit
those of thegroup.
D.
Adjust the course materials and agenda to meet the needs of the learners.
Explanation: