An instructor is assigned a two-day, entry-level computer class for eight employees of a large corporation. The first morning, the learners state that they have been told that their performance will be evaluated on the basis of how well they can transfer new computer skills to job-related tasks. They are resentful and unwilling to participate. Which of the following is the MOST appropriate way for the instructor to ease the initial fears of the group?
A.
Show a video that focuses on how computer training can improve job efficiency.
B.
Provide a rationale for corporations wanting their employees to have computer expertise.
C.
Take a break so the group can relax and then immediately begin instruction when the class reconvenes.
D.
Acknowledge the fears expressed by the group and suggest that they keep an open mind toward the instruction.