what other option besides Protect with a password for full access in offline mode must be enabled in the administration console?

For a user to request Remote Help to access Encrypted media off-line, what other option besides
Protect with a password for full access in offline mode must be enabled in the administration
console?

A.
Users can recover their password using challenge/response

B.
Users can recover their password using secret question

C.
Users can remove EPM encryption from media

D.
Only grant access to owner of the encrypted media

Explanation: