Which of the following is a possible cause?

You are troubleshooting an issue where after deploying User Collector to your user population,
ALL users need to go through a Remote Help procedure before they are able access their
computers. Which of the following is a possible cause?

You are troubleshooting an issue where after deploying User Collector to your user population,
ALL users need to go through a Remote Help procedure before they are able access their
computers. Which of the following is a possible cause?

A.
The Inclusion/Exclusion Lists > Domain Name restriction has been configured to exclude all
domains.

B.
The Inclusion/Exclusion Lists > Excluded user names list has an asterisk entered in it.

C.
The User Recording Policy > Update Existing User Data setting has not been configured.

D.
The User Recording Policy > User Collection Policy setting is configured for Collect Only User
Names.

Explanation:



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