Why would an old Connecter Gateway IP be displayed to remote SSL Network Extender users, after changing it to a different IP?

Why would an old Connecter Gateway IP be displayed to remote SSL Network Extender users, after
changing it to a different IP? You must:

A.
Restart service CPwebis

B.
Update Connector’s certificate to reflect the newly assigned IP address

C.
Make the change using sysconfig instead of the admin portal

D.
Install a new license corresponding to the newly configured IP