Which of the following are phases of Service Management?

Which of the following are phases of Service Management?

Which of the following are phases of Service Management?

A.
Monitor

B.
Define

C.
Analyze

D.
Report

E.
Enforce and Execute

Explanation:
There are four Service Management Phases:
* Define
* Enforce and execute
* Monitor
* Report
Reference: Oracle Reference Architecture, Management and Monitoring, Release 3.0



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