What is the specially-seeded BPM role with business admin privileges to act on others’ behalf or
reassign tasks?
A.
WebLogic
B.
BPM Admin
C.
Process Owner
D.
Business Data
Explanation:
Process Owner – Managing process flow, task assignments, policies, rules,
objectives,
and performance measurement, the Process Owner is responsible and accountable for
the performance of end-to-end business processes. The Process Owner owns a specific
process or processes, and is the primary authority for making decisions necessary to
resolve conflict or overlap between processes.
Process Owner is the subject matter expert (SME) for the business process(es). He is
the business primary contact for the Business Process Analyst. People in this role
however, specialize in a small number of processes and don’t have the broader
perspective of other the business leadership across the enterprise.
Establishing the Process Owner role has emerged as a best practice for BPM since the
key business processes cross organizational boundaries and typically have no single
point of responsibility. Commonly, gaps (known as the white spaces) exist between
the departmental silos of business process activity where ownership is undetermined
and knowledge is sparse. The creation of the Process Owner role solves these problems
by identifying individuals to be the experts responsible for the end-to-end flow of key
business processes. While authority for departmental or divisional business process
activities remains with respective managers, the Process Owner is able to take a
holistic view and make better recommendations for enterprise-wide process
improvement.
Business process administration during runtime also requires considerable businessknowledge and the Process Owner should be expected to support this key operational
activity.