Business Process Management (BPM) is more than just orchestration of activities. Which three
are key aspects of BPM? Select three.
A.
Process Transparency
B.
Process Intelligence
C.
Continuous Process Improvement
D.
Web Services Interoperability
E.
Identity Management
Explanation:
Business process management (BPM) is a holistic management approach focused
on aligning all aspects of an organization with the wants and needs of clients. It promotes
business effectiveness and efficiency while striving for innovation, flexibility, and integration with
technology. BPM attempts to improve processes continuously (C). It can therefore be described as
a “process optimization process.” It is argued that BPM enables organizations to be more efficient,
more effective and more capable of change than a functionally focused, traditional hierarchical
management approach.
PM tools allow users to:
* Vision – strategize functions and processes
* Define – baseline the process or the process improvement
* Model – simulate the change to the process.
* Analyze – compare the various simulations to determine an optimal improvement
* Improve – select and implement the improvement
* Control – deploy this implementation and by use of User defined dashboards monitor the
improvement in real time and feed the performance information back into the simulation model in
preparation for the next improvement iteration.
* Re-engineer – revamp the processes from scratch for better results
This brings with it the benefit of being able to simulate changes to business processes based on
real-life data (not assumed knowledge). Also, the coupling of BPM to industry methodologies
allows users to continually streamline and optimize the process to ensure that it is tuned to itsmarket need.
Incorrect answers
Web Services Interoperability is not handled by BPM.