Which statement is true about the patching features provided in Platinum Services?

Which statement is true about the patching features provided in Platinum Services?

Which statement is true about the patching features provided in Platinum Services?

A.
Patching services are available for the full software stack up to twice per year.

B.
Patching support includes Exadata, Exalogic, and Database Appliance.

C.
Rolling window and complete down time approaches are two options to patching.

D.
Platinum covers Exadata storage software and firmware patching, but the customer must
perform database patching.

Explanation:
* Patch Deployment: Oracle Platinum Services also includes patching services in
which Oracle
applies patches to covered systems four times (not A) per year via the Oracle Advanced Support
Gateway. We work collaboratively with customers to assess, analyze, plan and deploy updates
and patches to mitigate risks and complications. Through this continuous improvement,
customers can experience greater system performance, availability, and security.

* not B: Oracle Platinum Services provides enhanced support for high availability and performance
to Oracle Premier Support customers
running certified configurations of Oracle Exadata Database Machine, Oracle Exalogic Elastic
Cloud, or Oracle SuperCluster—
at no additional cost.



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Manish Nashikkar

Manish Nashikkar

C

max

max

C newest version of Platinum Definition is here: http://www.oracle.com/us/support/library/platinum-services-policies-1652886.pdf
wrong D s Matt already described. database patching is included, excluded is: Remote patch installations do not include Oracle Database version upgrades (e.g., 11.x to 12.x). and
Oracle database patch set release upgrades (e.g. 11.2.0.2 to 11.2.0.3) are not normally included in the remote patch installations described in this Policy; however, you may request an Oracle database patch set release upgrade and, if Oracle agrees to install the upgrade, it will count as a separate remote patch installation and your total remote patch installations for the year will be reduced accordingly.