Angela is trying to access an education website that requires a username and password to login. When Angela clicks on the link to access the login page, she gets an error message stating that the page cannot be reached. She contacts the website’s support team and they report that no one else is having any issues with the site. After handing the issue over to her company’s IT department, it is found that the education website requires any computer accessing the site must be able to respond to a ping from the education’s server. Since Angela’s computer is behind a corporate firewall, her computer cannot ping the education website back.
What can Angela’s IT department do to get access to the education website?
A.
Use an Internet browser other than the one that Angela is currently using
B.
Change the settings on the firewall to allow all incoming traffic on port 80
C.
Change the IP on Angela’s computer to an address outside the firewall
D.
Change the settings on the firewall to allow all outgoing traffic on port 80
Explanation:
Allowing traffic to and from port 80 will not help as this will be UDP or TCP traffic and ping uses ICMP. The browser used by the user will not make any difference. The only alternative here that would solve the problem is to move the computer to outside the firewall.