What is the process of logging, recording, and resolving events that take place in an organization?
A.
Incident Management Process
B.
Security Policy
C.
Internal Procedure
D.
Metrics
Explanation:
The activities within the incident management process include:
Incident detection and recordingClassification and initial support
Investigation and analysis
Resolution and record
Incident closure
Incident ownership, monitoring, tracking and communication
Establish incident framework management
Evaluation of incident framework management
https://en.wikipedia.org/wiki/Incident_management_(ITSM)#Incident_management_procedure