Identify three tasks to fulfill these requirements.

Your customer wants to measure agent performance based on feedback from their end customers. If
you end customer provides negative feedback, their incident needs to be reopened automatically.
Identify three tasks to fulfill these requirements.

A.
Create a broadcast survey.

B.
Schedule a survey to run on a daily basis.

C.
Set an incident business rule to send the survey when an incident is closed.

D.
Create a new queue for unhappy customers.

E.
Create a transactional survey.

F.
Create a report of survey responses.

G.
Assign score to the survey questions and set the status field based on the values of the responses.