Which two actions will allow you to identify the correct message base item if you do not know which message base you need to edit?

A customer wants to change the following text on the receipt and ask submit page:
“Thanks for submitting your question. Use this reference number for the follow up: #120728-000001
A member of your support team will get back to you soon.
If you need to update your question and you already have an account, log in, click the Your Account
tab, and select the question to open and update it.”
Which two actions will allow you to identify the correct message base item if you do not know which
message base you need to edit?

A.
Run a message base report and search for the text string you want to change.

B.
Identify the customer portal page that includes the text you want to change and identify the
message base from within the code.

C.
Look for the message in the receipt email body.

D.
Submit an incident to customer care.