During requirements gathering, your customer determines that since they will be directing
customers to support pages from their website, they would like the default Home page to be
removed. Which three of the available options are required to complete this requirement?
A.
Delete the home.php file from the customer portal site.
B.
Update the config verb CP_Login_URL
C.
Remove the “Home page” navigation option from the template file.
D.
Update the config verb CP_HOME_URL.
E.
Upgrade the site.css file to remove references to the Home page.
Oracle Documentation:
To remove the Support Home page
1- Delete the home.php file from the /views/pages folder.
2- Edit the standard.php file, located in the /views/templates folder, to delete the following line of code.
3- Save standard.php
4- Change the configuration setting that determines what page first opens on your customer
portal.
a. Log in to Oracle Service Cloud.
b. Use the procedure described in To locate and edit configuration settings to locate
CP_HOME_URL under RightNow User Interface > Customer Portal > Pages.
c. In the Value field, type the name of the page you want customers to be directed to
when they first access your customer portal. Begin at the /views/pages folder level and
omit the PHP file name extension. For example, to specify the Ask a Question page,
type ask. To specify the Answers page, type answers/list.
d. Click the Save button on the ribbon.
So, are the answers C,D,E ok?
or A, D and E?
A&D are correct. Not sure about the third one.
I don’t think CSS has anything to do whether a page exists, or is used. It is just a document that defines the layout and some graphics of a document, so I can’t imagine E to be correct.
So I would go with ABD
ACD ( templates == standard.php ( other template/*.php used as template )