When an incident is opened, your customer would like to have different workspaces open based on
the six products that can be selected when an incident is submitted from the Ask A Question
customer portal page. When designing the workflow used to complete this requirement, which
three elements are necessary?
A.
Entry Point
B.
Load
C.
Set Fields
D.
Decision
E.
Workspace
Entry point is available in the workflow designer.. and not load..
I think load is the same thing of workspace. do you agree?
A, D and E
ADE is correct. Without entry point, there can’t be nothing else.