which two sections of the Customer Portal is the Guided Assistance widget available for end customers?

In which two sections of the Customer Portal is the Guided Assistance widget available for end
customers?

A.
Ask a Question

B.
The answers list page only

C.
Any page the customer wants it placed

D.
The answers detail page

E.
The popular answers list page

F.
They are only available when using smart assistant

Explanation:

Note:
* For customers, Oracle RightNow Guided Assistance Cloud Service provides these benefits:
/ It can be positioned where customers need help—on a Web page or in an answer.
/ Guides can be deployed in multiple locations across your Website.
/ Guides can be delivered on a PC or any Web-enabled mobile device with a modern JavaScriptenabled browser.
* Customers can access Oracle RightNow Guided Assistance Cloud Service via a link on either Oracle
RightNow Customer Portal Cloud Service or another Web page.
To assist consumers, the guides created with Oracle RightNow Guided Assistance Cloud Service can
be embedded in answers and include links to chat and other communication channels. Agents can
access Oracle RightNow Guided Assistance Cloud Service whether they’re serving customers via
phone, chat, or e-mail. Agents can then include guides (which can be triggered by workspace rules)
and related answers in chat and e-mail responses. With Oracle RightNow Customer Portal Cloud
Service, it’s easy for agents to find the most appropriate guide.