Your customer ships packages directly to customers using a track able shipping method. When an
order is shipped, a tracking number is saved in an incident custom field. In order to quickly respond
to customer’s questions about shipping status, your customer has requested that a hyperlink control
be available on the incident workspace that will load the tracking details of the package associated
with the incident when clicked.
The custom field details are below:
• Name: Tracking ID
• Data Type: Text Field
• Usage: Plain Text
• Default Value: Null
• Size of Field: 13
• Column Name: tracking_id
• Custom Field ID: 87
The URL customer has provided for tracking is https://widgetshippers.com/trackyourpackage?id=
Of the available options, select the one that satisfies your customer’s request.
A.
https://widgetshippers.com/trackyourpackage?id=incidents.c$tracking_id
B.
https://widgetshippers.com/trackyourpackage?id=c$tracking_id
C.
https://widgetshippers.com/trackyourpackage?id=$p_icf_87
D.
https://widgetshippers.com/trackyourpackage?:id=incidents.c$tracking_id
E.
https://widgetshippers.com/trackyourpackage?id=$icf_c&tracking_id
ok