Which two incident status types will show up in the agent’s “My Inbox” report?

Your customer is using standard statuses, status types, and the standard agent “My Inbox” report.
Which two incident status types will show up in the agent’s “My Inbox” report?

A.
Solved

B.
Unresolved

C.
Waiting

D.
Updated

Explanation:

See figure below.
Figure: My Inbox Report

Note:
* Inbox—An agent’s personal queue consisting of all the incidents that have been assigned to the
agent.
* Incidents can have one of the four default incident statuses, or they may have a custom status
defined by your RightNow administrator. The default statuses are Unresolved, Solved,
Updated, and Waiting.
* Info:
Click this button to see details about the incident, including when
it was created and last updated, the date when the initial response
was due, the date of the initial response, the date of the last
response, the closed date, the staff member who created it, and the
incident ID. If the incident is in a rules state or has an escalation
level, that information also appears.