Your customer would like to have the default search report (Answers – Complex Expression Search
Default) on their customer portal page altered with the following requirements.
• They want the New and Update tags to be displayed for only 7 days.
• They want to display the Answer’s score.
Identify the two options that will enable you to complete the requirements.
A.
Delete the exceptions for New and Updated.
B.
Unhide the computed score (solved) column.
C.
Change the variables for $new and $updated.
D.
Update the configuration settings of ANS_NEW_INC_DURATION and ANS_UPD_INC_DURATION.
E.
Insert the score (solved count) columns.
Explanation:
D: Specify how long an answer is displayed as new. ANS_NEW_INC_DURATION
Specify how long an answer is displayed as updated. ANS_UPD_INC_DURATION
E:
* Both long-term and short-term solved counts are used to calculate the score.
* Score—A calculated value that ranks the order of
displayed answers. An answer’s score is determined
by its solved count and any display position
that was set when the answer was added or
updated.
Should be BC
The column from B is actually hidden. Answer D does not do what it is supposed to do if you try it.