Which two statements are true about the Oracle RightNow CX Cloud Service Application button?
A.
Contains shortcuts for adding records and items to the knowledge base
B.
Provides context-sensitive help
C.
Provides quick access to any of the interfaces defined for your application
D.
Can include shortcuts to commonly used reports
New releases, this button was changed by the “File” button which has shortcuts to add records to knowledge base, therefore:
A and C
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