A sales representative has been assigned to sell a new server product launched by his
organization to its existing customers. Select two activities the sales Representative can perform
as part of sales prospecting in Oracle Fusion Sales.
A.
Use keyword search to identify existing customers with the old server product line.
B.
Use LinkedIn to discover more about the prospect organization contact.
C.
Use Customer Center to review the prospects’ pending service requests.
D.
Create a Sales Campaign to invite all prospects’ contacts for an upcoming road show.
E.
Create a quote for the prospect in Oracle Fusion Sales.
Explanation:
C: . In Customer Center, the products that should be offered next to a customer and
the rationale for the recommendation are provided to a sales representative in the context of
creating a deal for the customer.
D: How can I add lead contacts to my sales campaign?
From the Overview list of leads, select the lead you want. From the Lead Details,
click the Contacts tab. Select the contacts that you want to add to your sales
campaign. From the Actions menu, select Add to Sales Campaigns to view and
select from your saved campaigns. Your contacts are notified either when you
launch your sales campaign or at the next scheduled mailing if you scheduled
your sales campaign to repeat.
Reference; Oracle Fusion Applications Sales Guide, 11g, How can I add lead contacts to my sales
campaign