Service managers want to see the number of open and closed service requests by product, owner,
account, and industry. You determine that a dashboard would be the best option to represent this
content. How would you begin creating a custom dashboard?
A.
Click the Reports tab, and then click the Design Analyses link and the New Dashboard button.
B.
Click the Reports tab, and then click the Manage Dashboards link and the New Dashboard button.
C.
Click the Dashboard tab, and then click the Manage Dashboards link and the New Dashboard
button.
D.
Click the Dashboard tab, and then select a prebuilt dashboard and click the Edit link.
E.
Click the Reports tab, and then click the New Dashboard button.
Explanation:
1. Begin as if you are creating a new report. Click the Design Analysis link on the Reports tab.
2. Click a subject area to open the Build and View Analysis window. It really does not
matter which subject area you select; you are just trying to get to the Build and View
Analysis window.
3. In the Build and View Analysis window, there are three buttons above the column
selector list. Click the third button in this set, the Dashboard Prompt button. You may
be asked whether you want to save your current analysis. If you happen to have been
building a report and want to save it, click OK; otherwise, click the Cancel button.