You have a business requirement to make product inventory information available to sales reps on
read only basis. The inventory information Is maintained in a Web based application outside of CRM
On Demand, but sales reps need to be able to look up inventory information about a prospect’s
product Interest when actively working with Opportunity records in CRM On Demand. What is the
best way to meet this business requirement?
A.
Configure a custom object in CRM on Demand to hold the product inventory information
Associate the custom objects to the Opportunity record layout for sales reps. then use Web Services
to load the inventory data into the custom object each night.
B.
Configure a custom object in CRM on Demand to hold the product inventory information.
Associate the custom object to the Opportunity record layout for sales reps. then use Data Loader to
load the inventory data into the custom object each night.
C.
Configure a Web link for the Opportunity record. Set it up to pass the Product Interest field value
into the URL and launch the external product Inventory application in a separate window. Add the
Web link field to the Opportunity record layout for sales reps.
D.
Configure a Web tab In CRM on Demand to launch the external product Inventory application to
allow sales reps to search for the product Inventory Information that they need without leaving CRM
on Demand.