You have a requirement from the Customer Service organization. They want to have two pick list
fields on the Service Request record, one for problem area and one for problem cause. They would
also like to restrict which fields are shown in the Cause drop-down list based on which value is
selected for the Are field. How can you meet this requirement?
A.
Create a field validation rule on the Cause field to restrict the fields that can be selected.
B.
Set up cascading pick lists with the Cause field as the parent pick lists.
C.
Set up cascading pick lists with the Area field as the parent pick list.
D.
Create a workflow rule to restrict the values In the Cause field.