You are about to activate a new Opportunity Assignment rule group that you just configured. Which
statement is true about assignment rule activation?
A.
You should always activate new rule groups at the beginning of the work day so the day’s new
records are assigned property.
B.
A newly activated rule group does not go into effect until after a server process that runs daily is
completed.
C.
When you activate a rule group, the previous rule group no longer functions and the new group is
not in effect until the next day.
D.
When you activate a rule group, the previous rule group is automatically deleted and can no
longer be viewed.
E.
A newly activated rule group goes into effect immediately.
Explanation:
You can create multiple assignment rule groups, but only one rule group can be active at a time for
each record type. CAUTION: The rule group that was marked active the last time that the rules were
released continues to be active until the rules are released again. When the rules are next released,
the rule group that was most recently marked active becomes active. When you create a new rule
group, and mark it active, do not delete the previously active rule group until after the rules have
been released. TIP: Rule groups can serve as historical reference for the leads. Instead of deleting
rule groups, you can mark them as inactive.
Note: Assignment rules allow you to automatically assign a lead, an opportunity, a service request,
or an account to the appropriate person, team, and territory, based on the rules (called rule groups)
that you set up.